Privacy PolicyLast Updated: January 1, 2024Welcome to TIXAE LLC ("we," "our," "us"). Your privacy is critically important to us, and we are committed to protecting your personal information in accordance with applicable laws, including those specific to the state of Florida. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.1. Information We CollectWe collect various types of information to provide and improve our AI services, ensure compliance with legal obligations, and offer you the best possible experience. The types of information we collect include:Personal Information: When you interact with TIXAE LLC, such as when you sign up for our services, request support, or engage with our website, we may collect personal details. This can include your name, email address, phone number, mailing address, and payment information. We may also collect information about your organization if you are registering on behalf of a company or institution.Usage Data: We automatically gather data regarding your interactions with our website and services. This includes your IP address, browser type, operating system, the pages you visit, the time spent on those pages, and other similar metrics. This information helps us understand how our services are used and allows us to optimize your experience.Cookies and Tracking Technologies: To enhance your experience on our site, we use cookies and other tracking technologies. These technologies may include session cookies, which are deleted after you close your browser, and persistent cookies, which remain on your device until they expire or are manually deleted. We may also use web beacons, pixels, and similar tracking tools to gather information about your use of our services and to measure the effectiveness of our marketing efforts.2. How We Use Your InformationWe utilize the information we collect for several essential purposes, including:To Provide and Enhance Our Services: Your data is crucial for delivering our AI services, tailoring them to meet your specific needs, and improving their functionality over time. For example, we may use your data to troubleshoot issues, conduct research and development, and customize your user experience.To Communicate with You: We may use your contact information to send you important updates about your account, our services, or changes to our policies. We also use this information to respond to your inquiries, provide customer support, and notify you about promotions or other offers that may interest you.For Analytics, Research, and Development: We analyze usage data to better understand how our services are used and how we can improve them. This includes conducting internal research to develop new products and features that enhance our service offerings.To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, and legal processes, including those specific to Florida. This may involve sharing your information with law enforcement or government agencies as required by law, or as part of legal proceedings. Under the Florida Information Protection Act (FIPA), we are required to take reasonable measures to protect and secure your personal information, and we must notify you promptly in the event of a data breach involving your personal information.For Marketing and Advertising: With your consent, we may use your information to send you promotional materials, newsletters, and advertisements about our services. We may also use cookies and similar technologies to deliver targeted ads based on your browsing history and preferences. You can opt-out of receiving marketing communications at any time by following the instructions provided in those communications.3. Legal Basis for ProcessingWe process your personal information based on several legal grounds, including:Consent: Where required by law, we will obtain your consent before processing your personal information. You have the right to withdraw your consent at any time, although this may affect your ability to use some of our services.Contractual Obligations: We process your data to fulfill our contractual obligations to you, such as providing our services, managing your account, and processing payments.Legitimate Interests: We may process your data to pursue our legitimate interests, such as improving our services, conducting marketing, and ensuring the security of our systems.Compliance with Legal Obligations: We process your data to comply with legal requirements, including those imposed by Florida state law. This includes obligations under the Florida Information Protection Act (FIPA), which mandates that we protect your personal information and notify you in the event of a breach.4. Your Rights Under Florida LawAs a resident of Florida, you have specific rights regarding your personal information:Right to Access: You have the right to request a copy of the personal information we hold about you and to know how it is being used.Right to Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request corrections.Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.Right to Restrict Processing: You have the right to request that we limit the processing of your personal information in certain circumstances, such as if you contest the accuracy of the data or object to its processing.Right to Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.5. Data Security and RetentionWe implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. We also comply with the data breach notification requirements of the Florida Information Protection Act (FIPA), which requires us to notify you in the event of a breach that may compromise your personal information.We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.6. Sharing Your InformationWe do not sell your personal information. However, we may share your information with third parties under the following circumstances:Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.Legal Compliance: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or protect the safety of our users or the public.7. Children's PrivacyOur services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.9. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:TIXAE LLC
5220 S University Dr, Ste 102
Davie, FL 33328
Email: [Insert Email Address]
Phone: [Insert Phone Number]